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What makes VoIP phishing cybercriminals’ weapon of choice?

Voice over Internet Protocol (VoIP) phishing, a technique that involves manipulating VoIP technology to trick users into giving up sensitive information, has become a favored tool in every cybercriminal’s arsenal. But why is this so? Let’s take a look at the reasons scammers choose this nefarious activity over other schemes. By unraveling why VoIP attacks […]

Which is better for your business, Microsoft Teams or Google Meet?

With so many online communication tools available, choosing the right one for your business can be daunting. But two platforms stand out in terms of functionality and ease of use: Microsoft Teams and Google Meet. So, which platform is right for you? Call features Microsoft Teams’ paid version supports up to 300 participants per meeting, […]

Don’t let your VoIP calls be intercepted: Here’s how to protect yourself

VoIP eavesdropping is a serious security threat that can have devastating consequences for businesses and individuals. This blog post will provide you with a comprehensive overview of VoIP eavesdropping, including its different forms, its risks, and how to protect yourself from it. There are a number of ways that VoIP eavesdropping can happen, including: Man-in-the-middle […]

5 Questions to ask before upgrading to VoIP

Voice over Internet Protocol (VoIP) services are revolutionizing the way businesses communicate by providing organizations with effective and consistent in-office communication for their value. But before you switch to VoIP, there are a few things you need to keep in mind: What are your network needs? When contemplating whether or not to get VoIP, it’s […]

Revolutionizing communication: The impact of 5G on VoIP systems

Are you a business owner looking to improve your VoIP (Voice over Internet Protocol) systems? With ‌5G technology, there are now more opportunities than ever to enhance your VoIP experience. In the following sections, we’ll look at how 5G can enhance the features and functionality of your VoIP systems to help your business thrive. Increased […]

Business essentials for battling VoIP theft of service

Voice over Internet Protocol (VoIP) offers cost-effective and flexible communication solutions. However, with its benefits come potential risks, one of which is VoIP theft of service attacks. These attacks can wreak havoc on your business operations and finances, making it essential for business owners to be well informed about this threat and take proactive measures […]

Leveraging call recording for business improvement

Call recording has become essential in the business world today. With the advancement of technology, businesses can now automatically record and analyze phone calls, providing valuable insights for agents, managers, and more. This article explores the significance of call recording for business communication and the various benefits it offers. What is call recording? Call recording […]

VoIP vs. VoLTE: Which is right for you?

When it comes to modern communication technologies, Voice over Internet Protocol (VoIP) and Voice over Long-Term Evolution (VoLTE) are two popular options for businesses. Both of these technologies offer significant advantages over traditional telephone systems, but understanding which one is better suited for your business requires a closer look. Let’s explore the key features and […]

Improving your business’s on-hold strategy with VoIP

For businesses, the on-hold experience can either be a missed opportunity or a chance to showcase professionalism and exceptional customer service. With Voice over Internet Protocol (VoIP) technology, enhancing the on-hold experience has become easier than ever. By implementing a few simple strategies, you can turn your clients’ waiting time into a valuable and engaging […]

Here’s how to fix the most common VoIP issues

A piece of technology that claims to cut your expenses in half may seem too good to be true, and often, it is. But this isn’t the case with Voice over Internet Protocol (VoIP). Its promise of significantly reducing phone expenses is real and well-documented. However, VoIP systems aren’t perfect, and you’re bound to experience […]